Kikai Learn Edutech Pvt Ltd believes in helping its customers as far as possible and has therefore adopted a flexible cancellation policy.
Cancellation Policy
- Cancellation requests will be considered only if made within 3–5 days of placing the order
- Cancellation may not be possible if access to digital learning materials has already been granted or the service has been initiated
Refund Policy
Refunds may be considered in the following cases:
- If a technical issue prevents access to purchased course material
- If the service delivered is significantly different from what was described on the website
Users must report such issues within 3–5 days of purchase.
Refund Processing
If a refund is approved, it will generally be processed within 3–5 business days to the original payment method.
Delivery of Digital Services
Since most services are digital:
- Course access is provided via website or learning platform
- Access details are sent to the registered email after payment
Support
Phone: 7290009388
Email: hello@kikailearn.com